Did my Doctor Really Say That? Patient Confusion in Verbal, Written, and Online Portal Communication

Rheanne K. Maravelas, University of Minnesota Medical School, Roseville, MN, United States; Cris G. Ebby, UT Southwestern Medical Center, Dallas, TX, United States; Jenna Fleming, University of Minnesota Medical School, Minneapolis, MN, United States; Emily Hause, University of Minnesota Masonic Children's Hospital, Minneapolis, MN, United States; Marissa Hendrickson, University of Minnesota Medical School, Minneapolis, MN, United States; Michelle M. Kelly, University of Wisconsin School of Medicine and Public Health, Madison, WI, United States; Sydney N. Loy, University of Minnesota Masonic Children's Hospital, Eden Prairie, MN, United States; Scott Lunos, University of Minnesota, Minneapolis, MN, United States; Sage M. Marmet, University of Minnesota Masonic Children's Hospital, Ann Arbor, MI, United States; Joshua B. Morof, University of Minnesota Masonic Children's Hospital, Minneapolis, MN, United States; Michael B. pitt, University of Minnesota Masonic Children's Hospital, Minneapolis, MN, United States; Alexis Quade, University of Minnesota Medical School, Minneapolis, MN, United States; Aarabhi S. Rajagopal, Seattle Children's, Seattle, WA, United States; Maya M. Ryaboy, University of Minnesota Medical School, Eden Prairie, MN, United States; Aarohi Shah, University of Minnesota Medical School, Maple Grove, MN, United States; Arman A. Shahriar, Indian Health Service, Minneapolis, MN, United States; Jordan Marmet, University of Minnesota Masonic Children's Hospital, Minneapolis, MN, United States