Evaluating the Impact of Positive Reinforcement and Improved Transparency on Resident Satisfaction with the Back-Up Coverage System

Rachel L. Rothstein, Childrens Hospital of Philadelphia, Philadelphia, PA, United States; Sandrene J. Cassells, Children's Hospital of Philadelphia, Philadelphia, PA, United States; Sivan Stein, Childrens Hospital of Philadelphia, Merion Station, PA, United States; Erin Tully, UPHS, Philadelphia, PA, United States; Kaylie Shojaie, Childrens Hospital of Philadelphia, Philadelphia, PA, United States; Jeanine Ronan, Children's Hospital of Philadelphia, Philadelphia, PA, United States; Bryn M. Carroll, Childrens Hospital of Philadelphia, Philadelphia, PA, United States